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Quality Management in Microsoft's Teams

Quality management documentation such as process descriptions, audit reports, procedure instructions, quality objectives, measures, etc. can all be easily added to Teams. At least two channels for communication are recommended.

  1. Teams channel for the executive board

    Screenshot of the Microsoft Teams software shows in the left third that the executive board channel is selected and on the right side the selected tab 'Issues' with the exemplary selected issue 'AI (Artificial Intelligence)', as well as a chat between two people about it.
    Figure 1 - Executive board channel on current issues, Teams chat on the right

  2. 2. Teams channel for production and service provision

    Screenshot of the Microsoft Teams software shows in the left third that the channel Production is selected and on the right side the tab 'Files' with selected document samples ‘Signing ceremony’ and ‘Business Trip Checklist’, each with the preview of the document.
    Figure 2 - Channel for communication in production with work instructions

In addition to the two channels for the executive board and production, Microsoft suggests further channels and apps with its team template.

You can add the documentation in your SharePoint Quality Management System as a tab to every channel with the suitable Microsoft apps.

  • Simply add any list, library and page to your channel using the simple SharePoint App
  • Using the Lists app, you can also add lists from SharePoint, but without PowerAutomate integration for (work-)Flows – therefore in a better layout without an additional header
  • You can also add the start page of your SharePoint Quality Management System using the SharePoint Pages app
  • Tip: News from your SharePoint Quality Management System Team Website is displayed as a post in your channel with the SharePoint News app - the app's connector needs to be configured with just a few clicks to do this

Team template for manufacturing teams

Microsoft offers the team template Quality and Safety as an introduction. A YouTube-Video shows how Teams is used in manufacturing. It is better not to use the wiki app included in the template, as Microsoft no longer wants to offer it for Teams from January 2024.

Screenshot of the Microsoft Teams software shows the dialog box for creating a team with the team template 'Quality and Safety' - it shows the channels and apps that would be created by using the template.
Figure 3 - Dialog for creating a team for quality and safety in the manufacturing industry

Start your Quality Management System from Teams

You can of course also create your Microsoft 365 Quality Management System from Teams.

Video - Configure Quality Management Team Website in Microsoft Teams

Find out how to set up Microsoft 365 for your quality management system in the SharePoint Quality Management System Setup How-To.